CBDT's PRUDENT Approach for 2025
The Central Board of Direct Taxes (CBDT) aims to enhance its operations in 2025 by adopting the 'PRUDENT' approach, as detailed by Chairman in his address to the Income Tax Department.
Key Elements of PRUDENT
- P - Professionalism
- R - Responsible and Responsive
- U - Understanding transactions and businesses
- D - Dedication and Due Diligence
- E - Effective Enforcement
- N - Non-intrusive Administration
- T - Technology-based Tax Administration
Achievements and Future Commitment
- In the past year, over 2.4 lakh grievances were resolved, with 1.75 lakh through the E-nirvan platform.
- The department plans to enhance taxpayer services and strengthen trust in the tax system through technology.
- Chairman emphasized continuous improvement and maintaining excellence through collaborative efforts and timely grievance resolution.
Improvement and Training Initiatives
- Leveraging technology to encourage voluntary compliance and improve taxpayer services.
- Enhanced training programs and refined approaches to investigations and disputes.
- Undertaking a comprehensive review of the Income Tax Act with contributions from officers and stakeholders nationwide.
The focus for 2025 will be on building a productive and fulfilling workplace, enhancing taxpayer services, and addressing concerns effectively to build trust in the system.