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Posted 29 Nov 2024

2 min read

Since 2022-23, UPI-related frauds have accounted for a cumulative loss of ~Rs 2,100 crore across 2.7 million reported incidents. 

  • Rise in UPI-related frauds coincides with growth in number of UPI users and total transactions.

Types of UPI Frauds

  • Phishing Attacks: Most common fraud, Cyber attackers employ phishing emails, messages to lure users.
  • Malware Attacks: Smartphones can be infected with malicious software that compromises UPI transactions.
  • Social Engineering Fraud: Fraudsters exploit users’ trust, creating a sense of urgency or fear to extract sensitive information.
  • Vishing or Voice Phishing: Using fake call pretending to be someone from bank officials or UPI service providers. 

Rising Status of digital/UPI transaction and financial frauds

  • In FY24, UPI processed 131.12 billion transactions with a total value of Rs 200 trillion. Currently, UPI is used by over 400 million unique users for real-time payments.
  • Rise of financial frauds by 166% in 2023-24 compared to 2022-23, as per RBI annual report.

Challenges of digital transactions

  • Cyber-security: Digital financial frauds accounted for a staggering ₹1.25 lakh crore over last three years as per Indian Cybercrime Coordination Centre.
  • Third party risks: This can be risk from Dominant Internet platforms or Digital banking solution providers.
  • Digital Illiteracy: 37.1% of urban population is able to use internet as compared to only 13% in rural areas.
  • Other Challenges: Limited digital infrastructure. Interoperability issues etc.

Initiatives for Preventing Cyber Frauds                       

  • Indian Cybercrime Coordination Centre (I4C): Under MHA, to combat cybercrime
  • CERT-In: national nodal agency for responding to computer security incidents.
  • PMGDISHA: To usher in digital literacy in rural India.
  • Cyber Swachhta Kendra: To create a secure cyber space by detecting botnet infections.
  • Tags :
  • Digital Public Infrastructure
  • Unified Payment Interface (UPI)
  • UPI Frauds
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